Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
Marianne V., Fairfax, Virginia- PKPeter K., Fairfax, Virginia
“Honest and fair and very responsive. Have been working with Chris for a few years and have zero complaints. Cannot beat his pricing!”
- RGR. G., Fairfax, Virginia
“Lisa Clickener and Frank Spicer Insurance Agency are great! They take time to answer questions, find solutions, and find ways to help you save money! We are so appreciative of their knowledge, customer service, and responsiveness.”
- DPdavid p., Fairfax, Virginia
- JBJessica B., Fairfax, Virginia
“A pleasure to work with…. staff is both friendly and professional!”
Geoffrey I., Fairfax, Virginia“I feel so fortunate to work with Kathleen Davis, she is patient, diligent, responsive, knowledgeable, and so friendly. Every time I approach her with an insurance question, she goes above and beyond to help me however she can. Kathleen never rushes me, she explains insurance jargon in a way that is easy to follow, and she is always thinking about how she can add value to our discussions. I am lucky to work with her and appreciate her hard work and excellent customer service!”
Cherise C., Fairfax, Virginia“I have been a customer of Spicer for about 20 years. They BY FAR have given me the best rates and customer service I have ever experienced. As my life has changed with divorces, moves, car changes, even a home being destroyed, they have been right by my side. They have always responded quickly and ensured I knew I was not alone.
Over the years, I have bonded with several agents in the office that have become like friends. (Anita McCaskey has been my agent since my dogs were puppies! They’re 8 now and she asks about them on every call!) They review all of my policies as my life changes and help me determine if adjustments should be made. They aren’t like a lot of places I worked with before that tried to force me into policies. They truly work to find the right fit for YOU.
If you’re tired of paying high premiums for poor service, are tired of talking to a different agent every time you call your insurance company, or are tired of not knowing if you’re coverage is really what you need, CALL SPICER and deal with a real, old school insurance company that knows what customer service is SUPPOSED to be!!!”
- CTChristopher T., Fairfax, Virginia
“It was an absolute pleasure working with Chris Spicer. He is extremely knowledgeable and helped me get the best rates for my insurance. I highly recommend him to anyone!”
Steven G., Fairfax, Virginia“Chris and his team were easy to communicate with and quickly prepared us a quote at a great price. Would recommend!”
- BSBrad S., Fairfax, Virginia
“Best service ever very flexible and great rates! Lisa is wonderful to work with! Always responsive, very professional and always has the answers to all my questions.”
Madison C., Fairfax, Virginia- PHPaul H., Fairfax, Virginia
“Anita McCaskey of Spicer Insurance Agency provided timely and comprehensive proposals, and was a pleasure to deal with throughout the process.”
- PGPat G., Fairfax, Virginia
“I was researching a new insurance provider for my home and auto policies. My brother and a friend both recommended I talk to an Erie agent and am I glad that I did. I just saved myself over $3K. My call was answered promptly and my agent, Anita, collected information, patiently answered my many questions, provided me copies of policies to review and set up a call to do a final review and answer any questions. The entire process was handled smoothly and took three days. It was so much easier than trying to navigate online insurance comparison sites. Thank you!!”
Amy B., Fairfax, Virginia“Our account manager Lisa is amazing! She is so responsive and always willing to go the extra mile. We could not be happier with the service we receive.”
- DZDiane Z., Fairfax, Virginia
“The Spicer Insurance Agency is the best insurance agency for my insurance needs. The staff is knowledgeable and professional; it’s good to know that I have an advocate in Anita for all my questions.”