Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • CH
    you have been a great help!Read Full Review

    “”[Thank you Anita.] Once again you have been a great help! A thank you also to Debby who answered all of my questions the day before in a friendly and professional manner!””

  • YZ
    Made the process simple and convenientRead Full Review

    “”Andrea is fantastic! She is prompt and pleasant, and made the process simple and convenient for me when I purchased a new home.””

  • Robert Brown
    Great Service!Read Full Review

    “Great Service! We have been with them for over a 12 years and have nothing but a positive experience.”

  • Bruce Wartel
    Always willing to work with me to come up with solutions...Read Full Review

    “Always willing to work with me to come up with solutions to ever changing needs. Truly, the friendliest people I deal with in the service sector.”

  • Karen S.
    Great service and great insurance rates!Read Full Review

    “Great service and great insurance rates! Highly recommend calling for a quote. They have helped us with all our insurance needs. Thanks!”

  • BM
    The service I have received...over the last 25 years was wonderfulRead Full Review

    “”…The service I have received via his [Frank’s] staff over the last 25 years was wonderful, and I appreciate all that were involved. I was his client long before the move to Fairfax, when he was in Annandale.””

  • CN
    ...these guys really are great to work with.Read Full Review

    “We’ve been with Spicer a couple of years now. Recently I needed to supply tedious information to a client. I’m still in the middle of taking care of our clients needs but I’ve had to call Spicer several times and every single time they are helpful and kind. I’m ready to pull my hair out with the other companies but these guys really are great to work with. Specifically Anna and Johnathon have really been great the past week.”

  • Michael Andre' Weaver Jr.
    5 stars!!!
  • Kelly Keyser-Thompson
    Five stars!!!
  • Abdul Akbari
    ...It took me only 10 minutes to get the claim numberRead Full Review

    “On February 21,2015 during a cold snowy day , the water pipes in my house got frosted and burst . The whole house was flooded and nearly 60% of the second and first floor in the house got extensive damages. The Floor and the celling of the house including the furniture and kitchen became unusable. As soon as I called Frank D, It took me only 10 minutes to get the claim number. After exactly 2 hours in the same day me and my entire family was transferred to the nearest Marriott Hotel until the house got completely repaired. Four days later , my case was assigned to one of the most experience Insurance agents Mr. Mathew . He did a wonderful job introducing me to Mr. greg Spolding Erie Insurance Certified contractor which I chose him to take my contract. House got repaired and upgraded better than it was , and I was being treaded with respect by Erie Insurance and staff. I recommend Erie insurance to every home owners.”

  • Rob Hersch
    Five Stars!
  • Erin B.
    Really great people and really great insurance!Read Full Review

    “Excellent team! We have worked with Chris for 5+ years and are so glad to have found this excellent group. The rates are great – we have our home, auto, and life insurance all through Erie. Our largest claim was a roofing repair and Chris not only talked us through the process, he personally recommended a friend of his, who goes to our church to come quote the project. That connection was so great, we ended up recommending that company as well. For our life insurance, they worked with us – around our work and busy-kid schedule – to do all the paperwork and testing from our home and helped us identify the right plan for our lives. Really great people and really great insurance!”

  • ED
    You are knowledgeable, experienced, pleasant, easy to work with...Read Full Review

    “Please forward this email to Mr. Spicer because we want him to know how pleased we are with your exceptional customer service.

    You are the reason we are pleased with Erie and will recommend Mr. Spicer’s agency. You are knowledgeable, experienced, pleasant, easy to work with and the consummate professional.

    You are a tremendous asset to Mr. Spicer’s agency and we want him to know that we are very appreciative of your outstanding service.”

  • AF
    Thank you for the great service.Read Full Review

    “I want to express to you that I had nothing but great service from your agent Yessica Abarca. I have been dealing with her for about two years now and only recently had the pleasure of meeting her in person when I brought a new customer that I referred to your office.

    I could go on and tell you many great things about how she does her job. She is willing and does go do anything to make your customers happy. There are those who hand you business cards and ask you to make sure that you refer other people that you may know to them and there are those who don’t have to ask.

    She is definitely an asset to your agency. Thank you for the great service.”

  • RH
    Thank You. You all are great.Read Full Review

    “Thank You. You all are great. My wife has been with Erie for 16 years. My father in law 35 and I have been around 6 yrs as well. We love Erie! ”