Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- BM
- CH
- YZ
- CN...these guys really are great to work with.Crystal N., Virginia
“We’ve been with Spicer a couple of years now. Recently I needed to supply tedious information to a client. I’m still in the middle of taking care of our clients needs but I’ve had to call Spicer several times and every single time they are helpful and kind. I’m ready to pull my hair out with the other companies but these guys really are great to work with. Specifically Anna and Johnathon have really been great the past week.”
5 stars!!!Michael A., Virginia
Five stars!!!Kelly K., Virginia
...It took me only 10 minutes to get the claim numberAbdul A., Fairfax, VA“On February 21,2015 during a cold snowy day , the water pipes in my house got frosted and burst . The whole house was flooded and nearly 60% of the second and first floor in the house got extensive damages. The Floor and the celling of the house including the furniture and kitchen became unusable. As soon as I called Frank D, It took me only 10 minutes to get the claim number. After exactly 2 hours in the same day me and my entire family was transferred to the nearest Marriott Hotel until the house got completely repaired. Four days later , my case was assigned to one of the most experience Insurance agents Mr. Mathew . He did a wonderful job introducing me to Mr. greg Spolding Erie Insurance Certified contractor which I chose him to take my contract. House got repaired and upgraded better than it was , and I was being treaded with respect by Erie Insurance and staff. I recommend Erie insurance to every home owners.”
- GIGeoffrey I., Fairfax, VA
“I feel so fortunate to work with Kathleen Davis, she is patient, diligent, responsive, knowledgeable, and so friendly. Every time I approach her with an insurance question, she goes above and beyond to help me however she can. Kathleen never rushes me, she explains insurance jargon in a way that is easy to follow, and she is always thinking about how she can add value to our discussions. I am lucky to work with her and appreciate her hard work and excellent customer service!”
- JB
- LGLynne G.
“I have been dealing with Frank Spicer Insurance Agency for over 25 years and my parents dealt with them for many years in addition. I have always had excellent service from their entire staff. They have always guided me to make the best insurance decisions. For the past several years I have been dealing with Anita McCaskey. Anita is always incredibly helpful and knowledgeable about all Erie Insurance products. I would highly recommend their group to any potential customer.”
Cherise C., Fairfax, VA“I have been a customer of Spicer for about 20 years. They BY FAR have given me the best rates and customer service I have ever experienced. As my life has changed with divorces, moves, car changes, even a home being destroyed, they have been right by my side. They have always responded quickly and ensured I knew I was not alone. Over the years, I have bonded with several agents in the office that have become like friends. (Anita McCaskey has been my agent since my dogs were puppies! They’re 8 now and she asks about them on every call!) They review all of my policies as my life changes and help me determine if adjustments should be made. They aren’t like a lot of places I worked with before that tried to force me into policies. They truly work to find the right fit for YOU. If you’re tired of paying high premiums for poor service, are tired of talking to a different agent every time you call your insurance company, or are tired of not knowing if you’re coverage is really what you need, CALL SPICER and deal with a real, old school insurance company that knows what customer service is SUPPOSED to be!!! ”
Marianne V., Fairfax, VA
