Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • CP

    “”{Jonathon}, What a wonderful job, you make us never want to look for insurance elsewhere!””

  • AS

    “Fantastic coverage and friendly staff who take the time to explain everything. Highly recommend the Spicer agency!”

  • “Very personable, friendly, supportive, and knowledgable. Wouldn’t go anywhere else for my insurance needs!

  • MR

    “Setting my business and personal insurance couldn’t have been easier with the help of Debby Ramirez . She took the time to explain the ins and outs of each type policy and answer all my questions. She was patient and always very friendly and professional. It’s comforting to know the i am working with an experienced person , who happens to be bilingual too.You don’t find this level of service as easily anymore and it’s reassuring to know that it still does exist . She looked out for my best interest and gave me advice that will go a long way . I am pleased with
    the service I have received at the Spicer Agency and will be highly recommending to my family, friends and business associates over to her .”

  • Rob Hersch
  • Erin B.

    “Excellent team! We have worked with Chris for 5+ years and are so glad to have found this excellent group. The rates are great – we have our home, auto, and life insurance all through Erie. Our largest claim was a roofing repair and Chris not only talked us through the process, he personally recommended a friend of his, who goes to our church to come quote the project. That connection was so great, we ended up recommending that company as well. For our life insurance, they worked with us – around our work and busy-kid schedule – to do all the paperwork and testing from our home and helped us identify the right plan for our lives. Really great people and really great insurance!”

  • ED

    “Please forward this email to Mr. Spicer because we want him to know how pleased we are with your exceptional customer service.

    You are the reason we are pleased with Erie and will recommend Mr. Spicer’s agency. You are knowledgeable, experienced, pleasant, easy to work with and the consummate professional.

    You are a tremendous asset to Mr. Spicer’s agency and we want him to know that we are very appreciative of your outstanding service.”

  • AF

    “I want to express to you that I had nothing but great service from your agent Yessica Abarca. I have been dealing with her for about two years now and only recently had the pleasure of meeting her in person when I brought a new customer that I referred to your office.

    I could go on and tell you many great things about how she does her job. She is willing and does go do anything to make your customers happy. There are those who hand you business cards and ask you to make sure that you refer other people that you may know to them and there are those who don’t have to ask.

    She is definitely an asset to your agency. Thank you for the great service.”

  • RH

    “Thank You. You all are great. My wife has been with Erie for 16 years. My father in law 35 and I have been around 6 yrs as well. We love Erie! ”

  • JS

    “Thank you so much for your help this morning.  After the less-than-fun process of buying a car, it is a pleasure to have such nice interactions with the follow-up type things that I have to do.  Interactions like this explain why I come back to the Frank Spicer team and Erie and wouldn’t think of going elsewhere.  Please feel free to share that!”

  • CB
  • SH

    “Genie, you are so great to work with!  As always, thanks for taking such good care of us!”

  • TS
  • BL


    Can’t remember ever having a representative as pleasant and helpful as you!”

  • CB

    “Teresa, Thanks again for everything – it all went so smoothly – “like butter!””