Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- FRFrancisco R., Fairfax, Virginia
“Matt was great at helping me find the best coverage at the best price. He made the whole process easy and explained everything clearly. If you want an agent who will always be there for you, go with Spicer.”
Alex H., Fairfax, Virginia“I worked with Kathleen to help me with my small business insurance and she was amazing. Her knowledge in my particular field was a major relief for us getting the right insurance products easily”
- JPJoshua P., Fairfax, Virginia
“We have been with Spicer Insurance for over two decades and are very happy. Everyone there is great to talk to and easy to work with. I recently had an interaction with Laura who went above and beyond in terms of customer service with a cracked windshield claim.”
John L., Fairfax, Virginia“As we were preparing to buy our first home this year, I started looking into different home insurance options. Since I had never gone through the process before, I really wasn’t sure what to look for or how to determine which policy would be the best fit for my family.
When I worked with Matt, he did a tremendous job walking me through everything. He reviewed the quotes I had received from other companies, explained the differences in detail, and recommended what would work best based on our home. He even broke down the numbers with me in a clear, easy-to-understand way.
He took a part of the homebuying process I knew nothing about and made it simple and stress-free. I felt confident every step of the way. I would highly recommend working with him and anyone at Frank Spicer!”
- AMAnthony M., Fairfax, Virginia
“Wonderful agency!!! You would do well to check them out before you renew with your current auto or home owner insurance provider.
Lisa carefully examined our needs and cheerfully and easily provided insurance strategies, solutions and products! Individualized services , first class insurance at very competitive prices.”
- MGMark G., Fairfax, Virginia
“I have had all our family coverage with Erie through Frank Spicer for decades. They are fantastic and whenever we have needed them, they are there for us. They treat you like family trying to help you during a difficult time and the service is extraordinary and …uncommon. We are customers for life and cannot give a higher recommendation.”
- JGJason G., Fairfax, Virginia
- ARAngel R., Fairfax, Virginia
“Debby has always been our go to person for our business. She is always responsive, knowledgeable, and goes above and beyond for us. We couldn’t ask for anyone better!”
Michael D., Fairfax, Virginia“Unfortunately, the vehicle that I owned was totaled. Spicer Insurance was able to handle everything for me to make my accident easier. The communication between my Agent Chris , the adjuster and the payoff team was fantastic. They kept me notified Daily on what was happening. I cannot recommend Chris Spicer And Frank D Spicer insurance agency enough.. Too bad 5 stars was the max . If you need a group that really cares about their clients. This is the insurance company for you.!”
- TBTrenton B., Fairfax, Virginia
“Matt did an excellent job helping me find insurance for my small business. I sent him the requirement and the process was effortless. He is very personable and looks out for his clients. I would recommend him to anyone looking insurance!”
- KCKevin C., Fairfax, Virginia
“As a small business in Alexandria, VA, we have been using this insurance agency for years now. They are very responsive to our needs. As an electrical company, we sometimes need things like insurance certificates on short notice, which they handle with no problem. They always look out for our best interest when it comes to renewals and operating the business. Everyone we have worked with there is very friendly, knowledgeable, and quick to follow up with messages/emails. Highly recommend!!”
- WZWilliam Z., Fairfax, Virginia
“Highly recommend the Frank D. Spicer Insurance Agency. The staff is most helpful vis-a-vis interacting with Erie Insurance personnel and ensuring that any insurance issue is handled in a reasonable time period and with the utmost in professionalism and positive customer interaction. (Hats off to Lisa Clickener! Ms. Clickener provided invaluable assistance to me on an insurance matter of my own.)”
- KMKIM M., Fairfax, Virginia
“As a Small Business Owner, I cannot express my gratitude adequately for the incredible service that the Frank D. Spicer Insurance Agency consistently provides! It’s wonderful to work with Professional Agents such as Lisa Clickener, who always has the answers to my “never-ending” questions! Definitely 10 STAR SERVICE!”
Nguyen E., Fairfax, Virginia“I have been with Erie Insurance since 1991. I want to let the owner knows that you have an outstanding employee (Jack Walsh) at your company. Jack provides outstanding service and always patient to explain and answer questions regarding my policy and do a very through job at it. Thank you Jack!”
- BDBobbi D., Fairfax, Virginia
“Exceptional service, and lightning speed turn around time. Whether your need is for commercial insurance or personal coverage the agents at this office take care of their clients!”