Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
On February 21,2015 during a cold snowy day , the water pipes in my house got...Abdul A., Fairfax, Virginia“On February 21,2015 during a cold snowy day , the water pipes in my house got frosted and burst . The whole house was flooded and nearly 60% of the second and first floor in the house got extensive damages. The Floor and the celling of the house including the furniture and kitchen became unusable.
As soon as I called Frank D, It took me only 10 minutes to get the claim number. After exactly 2 hours in the same day me and my entire family was transferred to the nearest Marriott Hotel until the house got completely repaired. Four days later , my case was assigned to one of the most experience Insurance agents Mr. Mathew . He did a wonderful job introducing me to Mr. greg Spolding Erie Insurance Certified contractor which I chose him to take my contract.
House got repaired and upgraded better than it was , and I was being treaded with respect by Erie Insurance and staff.
I recommend Erie insurance to every home owners.”
Fantastic coverage and friendly staff who take the time to explain everything....Anna S., Fairfax, Virginia“Fantastic coverage and friendly staff who take the time to explain everything. Highly recommend the Spicer agency!”
Always willing to work with me to come up with solutions to ever changing...Bruce W., Fairfax, Virginia“Always willing to work with me to come up with solutions to ever changing needs. Truly, the friendliest people I deal with in the service sector.”
- VDAbsolutely wonderful! My agent Anita McCaskey has been so helpful and makes...Vicki D., Fairfax, Virginia
“Absolutely wonderful! My agent Anita McCaskey has been so helpful and makes sure I understand everything! Great group!!”
- BMThe service I have received...over the last 25 years was wonderful
“”…The service I have received via his [Frank’s] staff over the last 25 years was wonderful, and I appreciate all that were involved. I was his client long before the move to Fairfax, when he was in Annandale.””
- CHyou have been a great help!
“”[Thank you Anita.] Once again you have been a great help! A thank you also to Debby who answered all of my questions the day before in a friendly and professional manner!””
- YZMade the process simple and convenient
“”Andrea is fantastic! She is prompt and pleasant, and made the process simple and convenient for me when I purchased a new home.””
5 stars!!!Anonymous, Virginia
Five stars!!!Anonymous, Virginia
Great service and great insurance rates!Anonymous, Manassas, VA“Great service and great insurance rates! Highly recommend calling for a quote. They have helped us with all our insurance needs. Thanks!”
- KMKIM M., Fairfax, Virginia
“As a Small Business Owner, I cannot express my gratitude adequately for the incredible service that the Frank D. Spicer Insurance Agency consistently provides! It’s wonderful to work with Professional Agents such as Lisa Clickener, who always has the answers to my “never-ending” questions! Definitely 10 STAR SERVICE!”
Nguyen E., Fairfax, Virginia“I have been with Erie Insurance since 1991. I want to let the owner knows that you have an outstanding employee (Jack Walsh) at your company. Jack provides outstanding service and always patient to explain and answer questions regarding my policy and do a very through job at it. Thank you Jack!”
- BDBobbi D., Fairfax, Virginia
“Exceptional service, and lightning speed turn around time. Whether your need is for commercial insurance or personal coverage the agents at this office take care of their clients!”
- MMMiranda M., Fairfax, Virginia
“The Frank Spicer Team consistently goes above and beyond for our company. They have made insurance easy for us, would recommend for any of your insurance needs!”
- DMDan M., Fairfax, Virginia
“We’ve been with Erie for many years and their customer service has always been fantastic. We recently made some changes to our account and needed to better understand how our rates would be affected. Lisa was a great help in answering all our questions and providing us with the needed information via phone calls and email.”